FAQ's

How long after an order is placed, is it shipped?

Our goal is to get you your order as soon as possible.  Majority of orders placed before 2pm CST will be shipped the same day. All orders placed after 2 PM CST will be placed the next business day. There may be delays on orders placed during high season, i.e, holidays etc. 

 

What forms of payments are accepted?

We provide a secure payment method through Paypal during checkout. All major credit cards are excepted. 

 

How can I track my order? 

Once your order is shipped, you will receive notification by email about the order tracking. Tracking times will be based on the method of shipment you chose. 

 

Any other questions? 

Please contact us by phone or email, and we will respond with in 24hrs. 

Hours: M-F 10-5 PM CT

Phone (910)939-3100 

Email: info@importedexoticextensions.com